FAAN Says Uber, Bolt, Other E-Hailing Services Not Banned at Nigerian Airports
By Cynthia Okere, Lagos
The Federal Airports Authority of Nigeria (FAAN) has clarified that Uber, Bolt and other e-hailing services have not been placed under a blanket ban at Nigerian airports, amid concerns over restrictions affecting their operations.
FAAN said the ongoing engagement with e-hailing operators is intended to establish a workable framework that addresses passenger safety, security, accountability and the management of commercial transport activities within airport premises.
In a statement dated August 20, 2026, the Authority said its position should not be interpreted as an attempt to deny passengers access to e-hailing services or reduce their transportation options.
According to FAAN, airports are highly regulated environments and commercial transport operators working within them must operate under arrangements that allow the airport authority to identify and monitor vehicles, drivers and their activities.
The Authority said this is necessary to ensure proper coordination when security or passenger-related incidents occur and to integrate transport providers into the wider airport operational and security framework.
FAAN also acknowledged complaints and operational challenges involving commercial transportation within and around airport premises, including passenger solicitation and touting.
It said these concerns have strengthened the need for a clearly defined system for managing commercial transport activities at airports.
FAAN Explains ACHRAMS Platform
FAAN also addressed concerns surrounding its ACHRAMS platform, stressing that the system is not an e-hailing application and was not developed to compete with Uber, Bolt or similar platforms.
The Authority explained that ACHRAMS is primarily intended to provide operational visibility and tracking within the airport environment while supporting the management of applicable concession and airport-related charges.
The clarification is significant because reports about the status of Uber and Bolt had created uncertainty among passengers who depend on app-based transport for airport journeys.
FAAN acknowledged that some passengers may experience inconvenience while the outstanding operational issues are being resolved.
Discussions With Uber, Bolt Ongoing
The Authority said it is currently holding discussions with affected operators over passenger safety and security, operational visibility, accountability and the management of pick-up activities at airports.
It expressed confidence that a mutually acceptable arrangement would be reached soon, although it did not give a specific date for the conclusion of the discussions.
FAAN maintained that its overriding objective is to protect passengers while ensuring a safe, secure and orderly airport environment.
The agency said it remains committed to working with Uber, Bolt and other mobility providers so that passengers can continue to have access to convenient transportation options at Nigerian airports.